FREQUENTLY ASKED QUESTIONS
Courses
Registration
Technical
Billing
How do I take my course?
All of our courses are 100% online. Once you complete the registration process, you are free to start the course immediately. You set the pace and can complete your course on your own time at your own convenience.
Are the courses state-approved?
Yes! All of our defensive driving and traffic school courses are state approved.
How do I receive my completion certificate?
We include free certificate shipping with all of our courses. Once you have completed your course (please remember that our DMV practice tests and Cheat Sheets do not come with completion certificates, as they are training resources), you will receive your official Certificate of Completion in the mail, typically in 7-10 business days. You may also choose one of our expedited shipping methods for your certificate, including overnight mail.
Do you offer a money-back guarantee?
Yes! We offer a 100 percent money-back guarantee.
How do I register?
Simply find the course which you need and click the Registration button. Our process is quick and easy so you can start your course in just a matter of minutes
Can I register via phone?
Yes, we have a dedicated customer service team to assist anyone who wishes to pay via phone, or has any registration related questions. You can give us a call at (800) 729-1997 or, if you live in Texas, call (877) 299-4511.
Do I have to download any special software to take your course?
No, our system is 100% online and you never have to download any extra software or programs to complete our courses.
Is your website secure?
Yes, we go to great lengths to make sure your information is safe and secure. We use numerous technologies to provide the safest online learning experience possible.
Do you save my course work?
Yes, our system auto saves your progress. When you log out, we know where you left off so when you return you start from that point in your course.
I lost my password, how can I get a new one?
Just go to forgot password and you can get a new password in no time at all.
What payment methods do you accept?
We accepted all major credits cards, including Amex, Visa, MasterCard and Discover.
May I pay over the phone?
Of course, we have representatives that can help you register and pay, just give them a call at (800) 729-1997.
What is your cancellation policy?
We do not think you will want to cancel, but if you do please call us at (800) 729-1997 and we can help you with any issues you may be experiencing.
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